High Speed Hosting
We'll answer your questions
Sometimes navigating the world of the web can feel like venturing into an unknown galaxy. But don't worry, you needn't be a tech expert to understand the basics - we've created this FAQ section to answer some of the questions we receive to help you make informed decisions about your web project.
Choosing the right hosting provider can make a world of difference for your website's performance, security, and overall success. Here's why hosting your website with Orange Moon is a smart choice:
99.9% Uptime Guarantee: We ensure your website stays online and accessible to visitors almost all the time. Say goodbye to frustrating downtime and lost opportunities.
Optimised Performance: Our hosting infrastructure is fine-tuned for speed, delivering lightning-fast loading times for your website. We're so confident in our ability to boost your website's speed that we offer a Speed Guarantee: if you don't see a noticeable improvement, we'll throw in free development time to optimise your site further!
Automated Maintenance: We handle all the technical aspects of server management, including security updates, backups, and software upgrades.
Regular Backups: Your website data is backed up regularly, ensuring you can quickly recover from any unforeseen issues.
In short, you'll enjoy peace of mind, knowing your website is hosted on a reliable, fast, secure, and hassle-free platform. It's a no brainer!
We understand that minimizing downtime during migration is crucial for your business. While some disruption is unavoidable during the transfer process, we take every precaution to ensure a smooth and efficient transition with minimal impact on your visitors.
Here's how we handle it:
Temporary Landing Page: During the actual migration, we'll replace your website with a temporary landing page. This page will typically include your contact information, a brief message explaining the migration process, and reassurance that your full website will be back soon.
No Ugly Errors: You can rest assured that your visitors will never encounter unsightly error messages or broken links during the migration.
During the migration, we're transferring your website's files, databases, and settings to our servers. To avoid any data corruption or inconsistencies, it's essential to temporarily pause some website functionality while this transfer takes place. Think of it like moving your house – you wouldn't want to use your kitchen appliances while they're being transported!
The good news is that this temporary disruption is minimal and well-managed. By using a professional landing page, we maintain a positive user experience and keep your visitors informed about the process.
We know how important your website data is, so we've made sure our backup and restore options are both robust and incredibly easy to use. Our servers automatically take a snapshot of your entire website every single day. This includes all your files, databases, and settings, so you can rest assured that your valuable content is always protected.
We aim to make your website migration as quick and seamless as possible. Our migration specialists are skilled in efficiently transferring websites with minimal disruption. While the exact time can vary depending on a few factors, it typically doesn't take longer than 48 hours. Larger websites with more files and databases may naturally take longer to transfer.
Imagine your website as a shop you want to open to the world. You've got all the beautiful displays and amazing products (your website content), but you need a place to set up shop, right? That's where hosting comes in!
Hosting is like renting space in a prime location where your website can live and be accessible to customers 24/7. It's a powerful computer (called a server) that stores all your website's files – the text, images, videos, and code – and makes them available to anyone who types in your web address.

All our projects start with a friendly chat on the phone or via email
We love talking about all things web. Whether you're looking at getting online for the first time or boosting your existing website, we'd love to discuss it with you.
