Website Maintenance
We’ll keep your website secure and running smoothly
Regular website maintenance is a super important aspect of ensuring that your website is performing optimally and secured well. Orange Moon offers coverage for all aspects of website upkeep, from regular tweaks to content, security checks, and performance optimizations.
Our website maintenance is designed to give you peace of mind – when you know your website is in good hands and any issues will be fixed quickly, you can focus on running your business.
We'll answer your questions
Sometimes navigating the world of the web can feel like venturing into an unknown galaxy. But don't worry, you needn't be a tech expert to understand the basics - we've created this FAQ section to answer some of the questions we receive to help you make informed decisions about your web project.
Think of our website maintenance package as a comprehensive wellness program for your website, ensuring it stays healthy, secure, and performing at its best. Knowing your website is in expert hands allows you to focus on your business.
We understand that every website has unique needs, so we offer flexible maintenance plans to fit your specific requirements and budget. However, we generally recommend our most popular plan, which includes on-demand support, weekly checks, small tweaks when you need them, and keeping your website up to date and secure.
We understand that website issues can be stressful and disruptive to your business. That's why we prioritise rapid response times and strive to resolve any problems as quickly as possible. Here's our commitment to you:
Lightning-fast response: During working hours, we typically respond to most issues within 2 hours. Our dedicated support team is always ready to assist you.
48-hour resolution goal: We aim to resolve most issues within 48 hours, even for more complex problems.
Prioritised emergencies: For critical issues that significantly impact your website's functionality or security, we'll prioritise them and work tirelessly to get you back online as soon as possible.
We believe in transparent pricing with no hidden fees or surprises. Our website maintenance packages are subscription-based, with no setup cost or contract, making it easy to budget for your website's ongoing care. Pricing starts at just £25 per month.
We like to keep things straightforward and efficient, so our onboarding process is designed to be as smooth and hassle-free as possible, so you can start enjoying the benefits of our maintenance services without delay.
All our projects start with a friendly chat on the phone or via email
We love talking about all things web. Whether you're looking at getting online for the first time or boosting your existing website, we'd love to discuss it with you.